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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

SERVPRO Water Mitigation Equipment and Services

5/1/2024 (Permalink)

servpro logo with symbols for water, fire, mold biohazard, graffiti underneath We are ready 24/7 to assist Brookline, MA Residents with their water damage needs.

Water damage cleanup is a restoration concern that homeowners in Brookline and all over the US encounter. A perforation in plumbing as small as 1/16" or 1/32" of an inch can leak gallons of water into a home over the course of days or weeks, causing utility bills to increase dramatically and potentially creating a suitable environment for mold growth at the expense of a resident's property.

SERVPRO is a water restoration company in Brookline that can implement 24/7 remediation for damaged homes and their contents. These services are available during weekends and holidays and are implemented in compliance with homeowners' wishes, insurance policy terms, and restoration industry standards.

What are the Most Likely Causes of Home Water Damage?

Weather is often cited as one of the most common causes of moisture damage on a property, usually due to structural damage or other phenomena that impact a building's structural integrity. Still, many water-related disasters have nothing to do with storms or other natural phenomena.

Non-weather sources of water damage in a residence can include the following:

  • Plumbing failures, including compromised parts, burst pipes, loose fittings, and damaged supply lines
  • Clogged drains in tubs, showers, and sinks can damage plumbing and leak copious amounts of water in other areas of the property
  • Some damages may be purely accidental, caused by leaving a sink or tub running on a busy day or accidentally overloading a washing machine before rushing off to work
  • Water-using appliances ranging from refrigerators to washing machines can cause moisture damage concerns for similar reasons to plumbing failures, such as loose fittings or supply line malfunctions. However, these units also have problems like overflows, drain clogs, and leaky door gaskets that can suddenly unleash copious amounts of moisture into a home

Regardless of the source, SERVPRO water cleanup technicians can detect impacted areas and formulate a drying plan that considers homeowners' needs. This consultation and estimate process also includes photo documentation of damaged contents to help residents file a proof of loss claim where applicable.

Commercial-grade Water Removal Tools and Strategies Used by SERVPRO

SERVPRO's inventory of moisture mitigation tools and tactics includes but is not limited to the following:

  • Portable extractors for pulling moisture off the carpeting, curtains, and hard-to-reach areas. These tools can provide up to 140 inches of moisture lift at a time per unit, and often dispense hot water and EPA-registered sanitizers to salvage impacted materials, which can help homeowners save on carpet repair and replacement costs
  • Larger truck-mounted extractors are made with large-scale disasters in mind, like pipe bursts that impact multiple floors of a home. These half-ton commercial cleaning units can store over 100 gallons of water for situations requiring it. These extractors are typically not needed for most home water cleanup needs, but they are available when the situation calls for them
  • Tools like rover vacuums, mops, squeegees, and gas-powered sump pumps can help save carpeting, basement floors, and hardwood. Specialized rubber pads are especially useful for keeping hardwood planks and subfloors from warping, cupping, or cracking
  • After technicians extract the bulk of moisture, the affected space can be dried with high-powered air movers and low-grain refrigerant (LGR) dehumidifiers. These units return homes to a dry condition much faster after extraction than using air movement alone

Homeowners can contact the SERVPRO of Allston, Brighton & Brookline team at (617) 903-5055 for remediation that looks and feels "Like it never even happened."

Causes of Residential Water Damage in Brookline

4/7/2023 (Permalink)

poster check your plumbing for leaks SERVPRO says to inspect your Brookline's home plumbing system for leaks that can cause extensive water damage. We are Here to Help.

SERVPRO Water Mitigation Equipment and Services

Water damage cleanup is a restoration concern that homeowners in Brookline and all over the US encounter. A perforation in plumbing as small as 1/16" or 1/32" of an inch can leak gallons of water into a home over the course of days or weeks, causing utility bills to increase dramatically and potentially creating a suitable environment for mold growth at the expense of a resident's property.

SERVPRO is a water restoration company in Brookline that can implement 24/7 remediation for damaged homes and their contents. These services are available during weekends and holidays and are implemented in compliance with homeowners' wishes, insurance policy terms, and restoration industry standards.

What are the Most Likely Causes of Home Water Damage?

Weather is often cited as one of the most common causes of moisture damage on a property, usually due to structural damage or other phenomena that impact a building's structural integrity. Still, many water-related disasters have nothing to do with storms or other natural phenomena.

Non-weather sources of water damage in a residence can include the following:

  • Plumbing failures, including compromised parts, burst pipes, loose fittings, and damaged supply lines
  • Clogged drains in tubs, showers, and sinks can damage plumbing and leak copious amounts of water in other areas of the property
  • Some damages may be purely accidental, caused by leaving a sink or tub running on a busy day or accidentally overloading a washing machine before rushing off to work
  • Water-using appliances ranging from refrigerators to washing machines can cause moisture damage concerns for similar reasons to plumbing failures, such as loose fittings or supply line malfunctions. However, these units also have problems like overflows, drain clogs, and leaky door gaskets that can suddenly unleash copious amounts of moisture into a home

Regardless of the source, SERVPRO water cleanup technicians can detect impacted areas and formulate a drying plan that considers homeowners' needs. This consultation and estimate process also includes photo documentation of damaged contents to help residents file a proof of loss claim where applicable.

Commercial-grade Water Removal Tools and Strategies Used by SERVPRO

SERVPRO's inventory of moisture mitigation tools and tactics includes but is not limited to the following:

  • Portable extractors for pulling moisture off the carpeting, curtains, and hard-to-reach areas. These tools can provide up to 140 inches of moisture lift at a time per unit, and often dispense hot water and EPA-registered sanitizers to salvage impacted materials, which can help homeowners save on carpet repair and replacement costs
  • Larger truck-mounted extractors are made with large-scale disasters in mind, like pipe bursts that impact multiple floors of a home. These half-ton commercial cleaning units can store over 100 gallons of water for situations requiring it. These extractors are typically not needed for most home water cleanup needs, but they are available when the situation calls for them
  • Tools like rover vacuums, mops, squeegees, and gas-powered sump pumps can help save carpeting, basement floors, and hardwood. Specialized rubber pads are especially useful for keeping hardwood planks and subfloors from warping, cupping, or cracking
  • After technicians extract the bulk of moisture, the affected space can be dried with high-powered air movers and low-grain refrigerant (LGR) dehumidifiers. These units return homes to a dry condition much faster after extraction than using air movement alone

Homeowners can contact the SERVPRO of Allston, Brighton & Brookline team at (617) 903-5055 for remediation that looks and feels "Like it never even happened."

Different Methods of Water Removal in Brookline

1/5/2023 (Permalink)

SERVPRO Equipment Our techs are ready 24/7, 365 days a year.

SERVPRO Helps Brookline Homeowners with Water Removal

Even though it doesn't happen every day, there are several ways unwanted moisture can find its way into your home. Weather is often a culprit; heavy rain and high-speed winds can cause your structure to fail and water to enter. A mishap could also occur inside your house that has nothing to do with weather conditions. For example, a pipe could freeze and break, or your sewage lines could clog and back up.

SERVPRO can help with water removal in Brookline, whether the source is clean or contaminated moisture. If a water supply line breaks, the damage is considered category one since the water is clean. H2O coming from the outside or a source like a sink or a shower drain then it gets classified as category two because there is a chance of contamination. Muddy water from the ground or a sewage line is a category three project because the moisture is more than likely contaminated with harmful bacteria, viruses, or fungi. 

When we work on category two and three damage scenarios, we can take extra precautions to remove any contaminated materials and ensure that the contamination does not spread. For example, if porous materials like your carpets come into contact with dirty water, we can remove them in sealed bags. If non-porous materials come into contact with water, we can use disinfectant solutions to kill harmful microorganisms. We can also seal off the infected areas with a containment chamber so that toxic particles in the air do not spread to other places in your home. Setting up air scrubbers in affected sections of your structure can also help prevent the spread of microorganisms.

We can conduct the following to mitigate issues with all types of water damage scenarios:



  • Applied Structural Drying (ASD)
  • Remove standing water with a submersible pump
  • Water extraction services
  • Carpet and pad removal
  • Drywall removal
  • Restorative carpet cleaning

Anytime building materials inside your home get wet, call SERVPRO of Allston, Brighton & Brookline at (617) 903-5055.

Water Cleanup Equipment Makes All the Difference in Allston

8/2/2022 (Permalink)

protecting floor Water damage cleanup is no easy task in Allston. Call SERVPRO for fast and immediate services for your home.

Allston Property Owners Look to SERVPRO for Expert Water Cleanup

Water removal services help you to remove standing water after an emergency within your Allston property. However, most circumstances go beyond using a mop, bucket, or wet/dry vacuum. Powerful industrial-grade tools used by skilled water restoration technicians (WRT) help you get results quickly. SERVPRO’s 24/7 availability also brings you the trained team you need at your door within hours to help you limit the loss and secondary damage to your home or business – We’re Faster to Any Size Disaster.

Water mitigation and water cleanup in Allston go hand-in-hand. SERVPRO’s Green Fleet arrives in four hours or less so that our initial inspection can get underway and water removal services can begin. We have all the right tools of the trade to get results, including:

  • Extractors – We have pumps, truck-mounted extractors, carpet wands, rovers, and other tools to pull up standing water and moisture in carpeting and other spaces.
  • Drying Tools – Our technicians set up air movers and fans to increase airflow and dehumidifiers to help lower moisture in the air. We also have drying mats, the injectidry system, and other specialized tools to handle hidden moisture and trapped water.
  • Heating – In some instances, heaters strategically help us achieve our goals quickly to lessen downtime and drying times.
  • Cleaning Agents – Disinfection and mold prevention are vital with any water cleanup project. We have a collection of EPA-registered antimicrobials to clean all surfaces thoroughly. 

Trusted area contractors carry out water damage repairs to ensure everything gets restored to pre-water loss condition “Like it never even happened.” This includes everything from carpet and drywall replacement to electronics restoration by local professionals.

When dealing with a water emergency, SERVPRO of Allston, Brighton & Brookline can handle your water cleanup needs. Call the SERVPRO customer care center 24 hours a day at (617) 903-5055 for your restoration project.

Hire SERVPRO to Deal With Water Damage in Your Brookline Residence

6/2/2022 (Permalink)

SERVPRO equipment drying floor Don't let water take control of your property. Call SERVPRO today!

How to Efficiently Handle Water Damage in Brookline

After the unfortunate event of water damage in your home, you need to take steps to remove the water and dry the affected structures and contents. Letting water sit for a while creates a breeding ground for bacteria, mosquitoes, and other insects.

Water damage repair in Brookline requires special equipment like water extraction devices, moisture meters, safety equipment, air movers, and dehumidifiers. SERVPRO has the equipment and expertise needed to restore your residence to a preloss state. Some of the reasons why you should contact us to handle water damage include:

  • Rapid restoration
  • Safe mold remediation
  • Proper documentation
  • Reduction of costs and losses
  • Professional advice

Our SERVPRO team is dedicated to cleaning, repairing, and restoring homes quickly and efficiently. Several professionals with the latest technology can work in sync to rebuild your house.

Water damage often goes beyond what is visible. Problems might occur in vents and ducts, which require cleaning, sanitizing, and deodorizing to remove foul odors. The restoration process is a series of steps that vary from situation to situation, taking care of the minor details that the ordinary eye cannot see but might be a source of problems in the future.

You might be unable to organize your thoughts in determining what areas need extra work and replacements. Contacting SERVPRO is of great help, for we can give you our input and assistance as professionals.

Our technicians can use air movers to increase evaporation at the surface level when drying your property. Evaporation is the procedure of pushing moisture from materials into the air. Moisture transforms from a liquid on a material's surface into a vapor. Air moving equipment assists evaporation by sweeping complete (saturated air) away from surfaces and replacing it with dryer air. After moisture gets into the air, our SERVPRO team can use dehumidifiers to dry it. We ensure that the amount of moisture we are removing from the air with dehumidifiers equals or is greater than the amount getting added to the air through evaporation. 

Water damage worsens if left untreated for long. Contact SERVPRO of Allston, Brighton & Brookline at (617) 903-5055 for efficient restoration of your residence. 

How to Handle the Water Damage in Your Allston Residence

5/13/2022 (Permalink)

SERVPRO tech using a moisture meter. SERVPRO handles water damage restoration like no other company. We use the latest technology and equipment for every job.

Fix Water Damage in Allison With SERVPRO’s Help

I have a water intrusion incident in my home. Who can I trust to bring things back to normal? Water damage is a catastrophe that every homeowner fears because of its ability to cause structural defects in a home and lead to the growth of mold or other microbial organisms.

You can trust SERVPRO to help you handle the water damage in your Allston residence. We can restore your house quickly since we have the required equipment and expertise. Our water damage repair process proceeds as outlined below:

  • Assessment
  • Water extraction
  • Cleaning, sanitization, and deodorization
  • Drying
  • Repairs and reconstruction

Assessment

We can assess the damage to determine how severe it is, the hazards it might present, and what is restorable.

Water extraction

Our SERVPRO team can use powerful portable pumps to remove as much water as possible. This helps prevent the spread of the damage to other areas and reduces the time required for drying.

Cleaning, sanitization, and deodorization

Our SERVPRO technicians can use industrial cleaning agents to clean all the affected belongings, furniture, and floors before sanitizing them to kill microorganisms. Our restorers can remove airborne particles, chemicals, and gases from the air using air scrubbers. These devices draw dirty air through several filters, capturing particles and unpleasant smells. After that, the air scrubbers bring clean air into the environment.

Drying

We can use structural cavity drying equipment to direct airflow into wall cavities to replace moist, cool air with dryer, warmer air. This increases the temperatures of the surfaces and reduces the vapor pressure. It also increases the evaporation rate to get materials back to normal moisture levels.

Repairs and reconstruction

Our SERVPRO crew can conduct minor repairs or perform full rebuilding to get your house to its preloss condition, depending on the damage levels.

SERVPRO of Allston, Brighton & Brookline can perform water cleanup and restoration in your home. Contact us at (617) 903-5055. We’re Faster To Any Size Disaster.

What Will Spring Weather Bring? | SERVPRO® of Allston, Brighton & Brookline

3/4/2022 (Permalink)

an image with a cloudy, rainy, sunny and snowy sky Extreme temperature changes can lead to severe weather. SERVPRO of Allston, Brighton Brookline is here if you experience any damage.

The United States comes in at a close second as one of the largest countries with only Russia and Canada being larger!

Because our country is so large, that means that seasonal weather can look a lot different depending on where you are. With our nation being so spread out, it can create different weather patterns for certain areas, which in turn creates different weather threats.

As the spring season is drawing near, it means that the cold and warm air masses will collide, causing weather hazards. With the official start of spring on March 20 quickly approaching, let’s take some time to review the weather:

Let’s get started on our first region, the Pacific Northwest. This region will experience heavy rains during the spring months, which can cause flooding or water damage. The higher elevations also might have to worry with flooding, but from melting snow or ice, which clearly can cause problems of its own.

Moving to the Upper Midwest and Northeast regions, these ares are still experiencing winter weather. In fact, this region is likely to still be dealing with snowstorms or blizzards until late spring or early summer. We’re intimately acquainted with this weather pattern! While the arrival of spring might bring a little more warmth, we usually don’t fully warm up until summer.

As we move on to the West Coast, this region is experiencing opposite of what we see here. On the West Coast, they may be faced with excessive heat waves. When temperatures get intensely high and the air remains dry, it puts the area at risk of wildfires and also endangers people.

The middle part of the United States, from Iowa down to Texas, has drier air, but it’s very windy! This region has to prepare for windstorms, derechos and wildfires. Part of the Midwest is also home to what’s known as “Tornado Alley,” where tornadoes are incredibly common.

Last but certainly not least, we have the Southeast region, which can experience severe weather hazards during the spring. Intense thunderstorms and even tornadoes are common in the South this time of year, and states along the coast also have to keep an eye out for early-season hurricanes.

So, as you can see, with the United States being so large and spread out, weather patterns can look extremely different. That’s why you must always stay prepared and aware about what is going on in your area!

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

What Happens Next After Water Damage | SERVPRO® of Allston, Brighton & Brookline

2/14/2022 (Permalink)

a house floating in a large body of water When water damage strikes, make the call to SERVPRO of Allston, Brighton & Brookline for A-to-Z cleanup and restoration.

Each day, there are 14,000 Americans who have the unfortunate experience of water damage. That’s a lot of people in a day’s time, but when you have people like SERVPRO on your side, you can stay calm if disaster strikes.

When you call your local SERVPRO team following water damage, this is what you can expect:

Emergency Contact. When you reach out to our team, we’ll ask a handful of questions to get a good understanding of the emergency and damage. Then we’ll schedule an appointment to visit your house and assess the damage in person.

Water Damage Inspection and Assessment. When our technicians arrive on site, they immediately get to the main water source to shut it off, if the leak or source of damage hasn’t curtailed. They will inspect the inside and outside of your home and note any hazards along the way.

Water Removal. This stage is about saying goodbye to standing water. The longer that water lingers, the more damage occurs. We’ll use powerful pumps and extraction tools to rid your home of hundreds and even thousands of gallons of water, which speeds up the drying process.

Damaged Material Removal. We will hopefully be able to restore many of the items in your house, but some items will be rendered unusable after water damage. We’ll quickly remove those items to free up space and air for other items to dry out.

Cleaning, Sanitizing and Deodorizing. Water can and will be absorbed by many things in your home, leaving behind odors and toxins. That’s why we use some of the most up-to-date cleaning agents that will not only clean your property, but also help sanitize and deodorize your home.

Drying. While to the naked eye it may seem that your home is dry, the reality is it’s probably not. We have specialized equipment to help monitor the moisture levels in your home. If excess moisture is still present, we’ll use tools to restore a normal moisture balance and limit mold growth.

Monitoring. Even though it’s a waiting game at this point, we never lose communication with you. We will call and also stop by regularly to confirm that everything is going according to plan.

Repairs and Construction. Now that your home is dried out, you can begin to see a light at the end of the tunnel. Repair of physical damage is up next. We can do any minor or major repair needed in order to get your home back in good working order.

If water damage impacts your property, call SERVPRO for complete cleanup and restoration. We’ll make sure your property is back to normal and "Like it never even happened."

Where to Look for Water Leaks in Your Home | SERVPRO® of Allston, Brighton & Brookline

11/15/2021 (Permalink)

a  leak in ceiling creating water lines running down an interior wall A water leak can turn into a big problem. Contact the SERVPRO of Allston, Brighton & Brookline team if you are dealing with any water damage.

Water damage isn’t something anyone really wants to deal with. However, we never really get notice that a disaster is about to happen. Water is always looking for somewhere to go, and it seeks the path of least resistance.

Understanding your home water system can go a long way to preventing water damage. Practice preventive maintenance with an emphasis on the most common sources for water damage:

Toilet leaks. Whether it’s a broken wax seal or a clogged toilet, these have to be repaired quickly before more damage results. The tank has many moving parts, and these can wear out over time. Proper fixture maintenance in the bathroom can save you time and aggravation in the future.

Ice maker supply line. Ice maker supply lines are common sources of water leaks. If the line is damaged, replace it. If it’s loose, secure it.

Foundation cracks. Foundation cracks are serious and should be repaired by a professional. They can allow water to seep into the basement, and if your basement is finished living space, the damage can add up quickly.

Poor ventilation. Proper attic ventilation is important because it removes moisture from the attic that could condensate, drip and cause mold growth.

Roots in drain lines. Older homes have more problems with roots in the drain lines due to the types of materials that were used in construction. Septic systems utilize field lines, and they tend to attract tree roots due to the moisture in the ground.

Common drain issues. Homeowners face many issues with drain systems, including slow drains, recurring clogs, a foul odor or flooding from a backup.

Staying current on your home maintenance is the best way to avoid a potential catastrophe!

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Prepare for Potential Water Damage

11/8/2021 (Permalink)

technician holding extractor device in chandelier shop SERVPRO of Allston, Brighton & Brookline is ready to help when you need us

When it comes to keeping your home structurally sound and well-maintained, watching out for water damage is one of the best things you can do. Not only can water damage cause cosmetic problems and lead to unsightly spots throughout the home, but it can also significantly damage structures when it is allowed to fester.

Fortunately, homeowners can easily perform their own routine checks to look for water damage throughout the house, which can help them catch issues early and avoid having to make costly claims on their homeowners insurance.

Tips for Doing an At-Home Water Damage Inspection

Inspect your walls and ceilings. Drywall and paint can quickly show water damage, making walls and ceilings one of the best and easiest places to begin your search. Any discoloration, particularly soft spots or peeling areas of paint, might indicate that there is water damage present. It is also wise to check up on your external window and door frames for weather-related leakage.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since that is the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew, which should always be checked out.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Though basements have a reputation for being damp, if you have moisture problems under your home it can be a serious issue. Look for signs of water running down foundation walls or musty odors, which might indicate there is too much moisture present that should be addressed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert - 617-903-5055.

Water Damage - What to Expect

8/17/2021 (Permalink)

water in crawl space Know what to expect when you call us. We are always here to help!

SERVPRO of Allston, Brighton & Brookline is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 903-5055

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis.SERVPRO of Allston, Brighton & Brookline has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

OurSERVPRORepresentative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of Allston, Brighton & Brookline

SERVPRO of Allston, Brighton & Brookline specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Plumbing Trouble? What To Do

8/16/2021 (Permalink)

ceiling missing from bathroom Plumbing issues can cause a lot of damage - know what to do to prevent such a loss.

You depend on your plumbing each and every day, from the hot water in your shower to the water boiling on your stove. As such, it’s important to maintain your plumbing regularly to make sure there aren’t any major issues such as leaks or sewage backups. But plumbing problems can still occur with regular maintenance, so it’s good to be aware of common plumbing issues and what you can do to solve them or minimize damage to your home.

Low Water Pressure

Proper water pressure is necessary for washing your hands, cleaning dishes, and taking a shower. If you’ve noticed a significant drop in your home’s water pressure, you probably have a clogged pipe. It’s also possible that you need to fully open your shutoff valve. If you’re only having water pressure issues with one faucet, the solution may be as simple as cleaning the aerator or removing a nearby clog.

Dripping Faucet

Depending on the severity of the drip, a dripping faucet can raise your water bill and waste a significant amount of water—not to mention how annoying it can be. Luckily, fixing a dripping faucet is usually as simple as replacing seats and springs or a washer in the faucet.

Running Toilet

It happens so frequently: minutes after flushing your toilet, you can still hear the toilet running as if the bowl is filling with water. This is an incredibly annoying problem to have, but usually, an easy one to fix. Remove the lid from your toilet tank and make sure that your tank ball, flapper valve, and flush valve are working properly—if any of them are sticking or not functioning right, they’re easy to replace.

Clogged Drain

Clogged or slow drains are probably the most common plumbing problem. Plumbing pipes are designed to allow water and waste to flow through freely, but over time, built up hair, soap scum and other debris can form a clog in your drain that prevents water from passing. This is almost sure to happen in any home given enough time. You can use vinegar and baking soda to break up clogs in your sink, or you can buy a drain auger and remove the clog manually.

Sometimes the clog may be deeper in your pipes or too severe to easily remove, look into professional plumbing services; they have the equipment and expertise to clear clogged drains without causing damage to your plumbing. If you have sewage damage as a result of a clogged drain or other plumbing issues, please call SERVPRO of Allston, Brighton & Brookline (617) 903-5055

Leaking Pipes

Leaks aren’t just an annoyance; they can significantly increase your water bill and quickly cause damage to your home. If you have a leaking pipe that’s beyond a slow drip, shut your water off as soon as possible. If there is any chance of mold or structural damage to your home, call SERVPRO of Allston, Brighton & Brookline (617) 903-5055 to avoid spending a fortune on repairs. Leaking pipes generally need to be replaced, but you can use marine tape or epoxy to cover small leaks temporarily—just remember to shut the water off first.

No Hot Water

Have you ever rolled out of bed and into the shower only to find there’s no hot water? It’s not a good experience. Chances are you’ve got something wrong with your water heater, most probably an electrical problem such as a thermostat or element. If you’re not comfortable troubleshooting your water heater, it’s a good idea to get help from a trained, knowledgeable professional.

Plumbing truly is an essential part of our everyday lives. We can’t all be professional plumbers, but with a little bit of research and hard work, you can stay cool, calm and collected in the face of a plumbing emergency

 If you have water damage as a result of any of these or other plumbing issues, please call SERVPRO of Allston, Brighton & Brookline (617) 903-5055

You Can Keep Heavy Rains From Damaging Your Home | SERVPRO® of Allston, Brighton & Brookline

6/10/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Allston, Brighton & Brookline.

Water damage to your home can come from expected and unexpected sources. If you’re like most homeowners, you probably know that natural disasters (like flash floods) and home accidents (like plumbing failures) can cause water damage.

But have you thought about the damage heavy rains can do?

Heavy rains might not have been at the top of your list of water damage causes. But it can be a real problem for homeowners, and it’s common.

Drenching rainstorms are a common prediction during spring and summer forecasts. If your home is not properly maintained, these rains can cause costly damage.

Water Damage Is a Common Hazard

If you have to file a claim for water damage, you’ll be in good company. One in every 50 Americans will also be filing a claim this year. Depending on your neighborhood, that means several people you know may file a claim soon.

You can’t avoid all water damage hazards. Flash flooding can’t always be predicted and can cause serious damage to entire neighborhoods and communities.

But sometimes, homeowners can avoid the damage caused by heavy rains if they take the right steps.

Keep Your Home Safe During Heavy Rains

We see many water-damaged homes, so our teams have valuable insights into how you can protect your home from suffering water damage. Basic home maintenance can make a difference, and many of these projects might be on your list already.

Take stock of your yard. Knowing how your yard drains (and how it works with your home) is vital. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.

Choose to landscape your yard thoughtfully. Many people choose plants and flowers because they like the aesthetic they create. But choosing landscaping items for protection can ensure your home is ready for heavy rain. Native plants, trees and bushes can be vital in protecting your home from water damage.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

617-903-5055 24/7 365

Planning Ahead in Case of a Burst Pipe | SERVPRO® of Allston, Brighton & Brookline

12/14/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe or another cause, contact us right away. We are available 24/7.

Burst pipes are something that can happen when you least expect it, causing serious damage in a brief amount of time. While there is no way to know when a pipe may burst, knowing what to do in the event that one does can help you act quickly to mitigate the damage that the water can cause.

In a perfect world, water damage would be a rare occurrence—but many people are surprised to find out how often it occurs. Every year, one in 50 homes will experience some type of water damage, but a plan can significantly lessen the impact that it has.

Having a Plan in the Event a Pipe Bursts in Your Home

Shut off your water main. When a pipe bursts in your home, in some situations, it can continue pouring water into the area, creating even more damage. If it is safe to do so, shutting off your water main can reduce the overall damages that are caused.

Shut off your electricity. Water and electricity definitely do not mix, so if you are able to get to your circuit breaker to cut your electricity off safely, it is wise to do so. This will ensure that if water comes in contact with outlets or appliances, there is not a shock or fire hazard.

Contact your restoration company. Setting your restoration in motion quickly is one of the best things you can do for water damage, so it is wise to get in touch with your restoration company right away. We recommend always choosing a company that is available 247 so you never have to wait for a call back when you report your damages.

Take a record of the damages. Not only is keeping good records helpful for you, but it will also be helpful if you are eligible to file a claim with your insurance provider. Take photos and videos in addition to making a list of everything that is damaged by the water.

Contact your insurance company. The type of coverage you will receive for water damage of this nature can vary, so your insurance company is the authority on what is and is not eligible to be covered by filing a claim. Contacting them quickly can help you set this process in motion so you can get it settled as fast as possible.

Open windows and doors if possible. If the weather permits and it is safe to do so, increasing the airflow around water damage by opening windows and doors can speed up the drying time by encouraging evaporation.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time 617.903.5055 to learn more about our restoration services.

Water Damage - The Process

12/14/2020 (Permalink)

wet floor and sub floor We are the industry leaders in Water Restoration. Call us anytime 24/7

Every situation is different and may require a unique solution. However, the general process is always the same!

Step 1: Emergency Contact

We are always available for you in the event of a water emergency. When you call in, no matter the day or time someone will return your call. The main goal during the initial contact is to understand what is going on so we can dispatch someone to your home or business as soon as possible.

Step 2: Inspection and Assess Damage

When we arrive on site our goal is to know what caused the damage if it is not apparent. This way we can have the issue addressed. The damage may require a third party to be involved (i.e. plumber). You may contact your own contractor we are also happy to provide a few recommendations. Once we know what has caused the damage we can continue move on to the next step!

Step 3: Water Removal/ Water Extraction

A licensed technician will use specialized water extraction equipment to remove water from your home. Removal and extraction may result in removal of flooring depending on the type of water damage (ie. sewage back up). Our technicians will document and removal items that cannot be restored.

Step 4: Drying and Dehumidification

We will place machines in your home or business to ensure the space is dry and prevent the possible growth of mold. The average run time for drying machines is between 3-5 days. Of course, it may be more or less depending on the extent of the water damage to your property. It is important that you not unplug or move the equipment from where they were placed by the technician to ensure the space dries properly.

Step 5: Cleaning and Repair

Our technicians will clean the affected area and neighboring areas with anti-microbial cleaning products to prevent the possible growth of mold. We ensure we clean every crack and crevice! We

Step 6: Restoration

Restoration is the process of putting your home back to pre damage condition. This may result in reconstruction. Our technicians are also very experienced in the construction industry. We are a one stop shop for you. 

In all, the first few steps my take place upon the first to second visit. The remaining steps will depend on the extent of the damage. In situations where we are working with your insurance carrier we will happily communicate with your adjuster directly to keep the work moving smoothly so restoration can begin as soon as possible. For questions please do not hesitate to call our office at 617-903-5055!

How Can I Check for Water Damage in My Home? | SERVPRO® of Allston, Brighton & Brookline

9/18/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Allston, Brighton & Brookline, we are your local water restoration experts.

When it comes to keeping your home structurally sound and well-maintained, watching out for water damage is one of the best things you can do. Not only can water damage cause cosmetic problems and lead to unsightly spots throughout the home, but it can also significantly damage structures when it is allowed to fester.

Fortunately, homeowners can easily perform their own routine checks to look for water damage throughout the house, which can help them catch issues early and avoid having to make costly claims on their homeowners insurance.

Tips for Doing an At-Home Water Damage Inspection

Inspect your walls and ceilings. Drywall and paint can quickly show water damage, making walls and ceilings one of the best and easiest places to begin your search. Any discoloration, particularly soft spots or peeling areas of paint, might indicate that there is water damage present. It is also wise to check up on your external window and door frames for weather-related leakage.

Don’t forget to look down. It is not uncommon to find water damage that shows itself in the floor, since that is the lowest spot in every room. Water can pool and begin to saturate the subfloor, not causing surface issues but instead showing up with warped floorboards, buckling or a general smell of mildew, which should always be checked out.

Inspect your roof. It is important to keep your roof in good shape to make sure it is keeping out all the elements it can when it rains. A pair of binoculars can give you valuable insights into the quality of your roof and help you spot any loose shingles or peeling places. Additionally, it is smart to check that your gutters are doing their job the next time it rains to prevent water from building up around your foundation.

Pay close attention to the basement. Though basements have a reputation for being damp, if you have moisture problems under your home it can be a serious issue. Look for signs of water running down foundation walls or musty odors, which might indicate there is too much moisture present that should be addressed.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert - 617-903-5055.

Common Plumbing Issues

7/6/2020 (Permalink)

insulation wet by pipe leak faulty plumbing causes water damage

You depend on your plumbing each and every day, from the hot water in your shower to the water boiling on your stove. As such, it’s important to maintain your plumbing regularly to make sure there aren’t any major issues such as leaks or sewage backups. But plumbing problems can still occur with regular maintenance, so it’s good to be aware of common plumbing issues and what you can do to solve them or minimize damage to your home.

Low Water Pressure

Proper water pressure is necessary for washing your hands, cleaning dishes, and taking a shower. If you’ve noticed a significant drop in your home’s water pressure, you probably have a clogged pipe. It’s also possible that you need to fully open your shutoff valve. If you’re only having water pressure issues with one faucet, the solution may be as simple as cleaning the aerator or removing a nearby clog.

Dripping Faucet

Depending on the severity of the drip, a dripping faucet can raise your water bill and waste a significant amount of water—not to mention how annoying it can be. Luckily, fixing a dripping faucet is usually as simple as replacing seats and springs or a washer in the faucet.

Running Toilet

It happens so frequently: minutes after flushing your toilet, you can still hear the toilet running as if the bowl is filling with water. This is an incredibly annoying problem to have, but usually, an easy one to fix. Remove the lid from your toilet tank and make sure that your tank ball, flapper valve, and flush valve are working properly—if any of them are sticking or not functioning right, they’re easy to replace.

Clogged Drain

Clogged or slow drains are probably the most common plumbing problem. Plumbing pipes are designed to allow water and waste to flow through freely, but over time, built up hair, soap scum and other debris can form a clog in your drain that prevents water from passing. This is almost sure to happen in any home given enough time. You can use vinegar and baking soda to break up clogs in your sink, or you can buy a drain auger and remove the clog manually.

Sometimes the clog may be deeper in your pipes or too severe to easily remove, look into professional plumbing services; they have the equipment and expertise to clear clogged drains without causing damage to your plumbing. If you have sewage damage as a result of a clogged drain or other plumbing issues, please call SERVPRO of Allston, Brighton & Brookline (617) 903-5055

Leaking Pipes

Leaks aren’t just an annoyance; they can significantly increase your water bill and quickly cause damage to your home. If you have a leaking pipe that’s beyond a slow drip, shut your water off as soon as possible. If there is any chance of mold or structural damage to your home, call SERVPRO of Allston, Brighton & Brookline (617) 903-5055 to avoid spending a fortune on repairs. Leaking pipes generally need to be replaced, but you can use marine tape or epoxy to cover small leaks temporarily—just remember to shut the water off first.

No Hot Water

Have you ever rolled out of bed and into the shower only to find there’s no hot water? It’s not a good experience. Chances are you’ve got something wrong with your water heater, most probably an electrical problem such as a thermostat or element. If you’re not comfortable troubleshooting your water heater, it’s a good idea to get help from a trained, knowledgeable professional.

Plumbing truly is an essential part of our everyday lives. We can’t all be professional plumbers, but with a little bit of research and hard work, you can stay cool, calm and collected in the face of a plumbing emergency

 If you have water damage as a result of any of these or other plumbing issues, please call SERVPRO of Allston, Brighton & Brookline (617) 903-5055

24 Hour Emergency Water Damage Service – SERVPRO of Allston, Brighton & Brookline

7/6/2020 (Permalink)

green SERVPRO drying equipment in building We are ready when you need us

SERVPRO of Allston, Brighton & Brookline is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today -(617) 903-5055

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis.SERVPRO of Allston, Brighton & Brookline has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect: When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

OurSERVPRORepresentative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

AboutSERVPRO of Allston, Brighton & Brookline

SERVPRO of Allston, Brighton & Brookline specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Small water damage can be a big issue

7/5/2020 (Permalink)

moister meter reading wet Latest Technology

Whether it's behind the washer, above the ceiling or under the sink, a little drip can lead to big trouble. Water damage happens quickly and can be expensive to fix. Ignore a leak, and you not only could you have a mighty mess on your hands, but your home insurance probably won't bail you out. "What's really important to know for leaks is when did the insured notice it and take action," Says John Bruni from SERVPRO of Allston, Brighton & Brookline. 

"People now build houses to be airtight," says John Bruni, project manager. "Houses are wrapped in plastic like Saran Wrap. That's good for energy conservation, but if water gets on the wrong side of that plastic, then mold will follow, as certainly as night follows day." Bruni observes that damage often occurs after people get security systems installed. Holes are drilled into airtight window frames for wires to run through them, but they aren't properly caulked and sealed, allowing water to slowly seep in over time. "You notice that maybe the wall below the window is looking funny, and by that time the framing behind it is rotted out," he says. If the homeowner reports the problem right away, it would likely be covered by home insurance.

Today's houses also have more bathrooms, and the washing machine is often located next to the master bedroom on an upper floor for convenience, Bruni notes. "That means you've got more pipes, and if the washing machine leaks, it can affect the third floor, the second floor, the first floor and even down to the basement," he says. For water damage from leaky appliances or pipes, the damage must be "sudden and accidental" in order to be covered by insurance - such as a pipe that bursts while you're washing clothes.

But what about a slow leak you can't see? Say, for instance, a pipe behind a wall leaks, and you don't notice it until water starts seeping through the wall. Are you covered? Most likely the answer is yes, as long as you take action as soon as there is evidence of the leak, Bruni says. "Nobody expects you to tear out your drywall now and again to check the pipes. Call the professionals at SERVPRO of Allston, Brighton & Brookline (617) 903-5055. They will send out a crew to test the walls using moisture detectors and an infrared camera.

Insurance companies understand it's impossible to know you have a hidden leak until the damage becomes apparent. The same goes for leaks behind and under appliances, or above a ceiling. If you can't see the leak, you can still make an insurance claim as long as you report it when it becomes apparent. Don't expect much sympathy if you ignore the wet spot in your ceiling, only to report it when the problem gets worse. The insurance adjuster probably will be able to tell if the damage is fresh.

"If the insured had a leak in the roof and had a pot under it for six months, then that damage is not covered," Bruni of SERVPRO of Allston, Brighton & Brookline says. "Insurance Professionals are pretty good at seeing whether a wet spot has been there for a while. Sometimes they have engineers go out to look." When it comes to insurance coverage, everything depends on the language in your policy. Although most policies cover damage from leaks as long as you responded quickly, language among policies differs. Keep in mind, though, that while home insurance may cover the water damage to the ceiling, floor, walls or furniture, it won't pay for replacing the worn-out pipe or the leaky roof (unless the roof was damaged by a covered peril, such as hail or a fallen tree).

If you think you have a leak, call the professionals at SERVPRO of Allston, Brighton & Brookline (617) 903-5055

Ways to Prevent Water Damage

7/3/2020 (Permalink)

wet floors from water damage wet floor in home after carpet removed
  1. Disconnect hoses

Standing water in a hose may freeze back into the pipe. This may create an ice block that stops your water flow. The block may may burst your pipes and create damage to walls, floor and foundation.

  1. Clean gutters and downspouts

Clean your gutters at least twice a year to avoid blockage and ice dams. Standing water can cause damage to your gutters and roof, and unmanaged overflow may create puddles that could damage your foundation.

Don't forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from the home.

  1. Maintain trees and vegetation

Thriving shrubs can be a beautiful thing — except when their roots wrap around your pipes and break them. That's why it's important to minimize landscaping near utility pipes or, if necessary, remove trees and shrubs that have become too big.

Interior Measures to Prevent Water Damage

  1. Know your water main

Know the location of your water main, and shut it off if you leave for an extended amount of time. If no water goes in to the house, chances are no faucet drips can wreak havoc on your home while you're away.

  1. Check appliances regularly

Check and maintain your home appliances regularly for leaks, according to manufacturer's directions. 

  1. Investigate leaks right away and fix promptly

If you opt to ignore moisture damage or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.

Keep in mind that homeowner's insurance provides coverage for damage that is sudden and accidental. Damage that results from lack of maintenance is not covered on a standard homeowner’s insurance policy.

If it's too late and you're already dealing with a wet disaster, check out advice on how to minimize water damage in your home.

  1. Upgrade washing machine hoses

Old, brittle or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours regularly to avoid a mighty mess and expensive damage.

  1. Install water detection devices

A water detector is a small electronic device that sounds an alarm when its sensor comes in contact with moisture. Its main benefit is that it detects low moisture levels or slow leaks that often go unnoticed. Install it near water heaters, sump pumps, washing machines, dishwashers and toilets to prevent extensive damage and mold growth.

  1. Check your water pressure

If the water pressure to your home is set too high, pipes and hoses may fail under the pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet to full force. The gauge will give you a reading of the home’s water pressure.

Typical residential water systems are designed for water pressure of 40 to 70 psi. If your home’s water pressure exceeds 100 psi, install a pressure regulator (which is available at hardware stores as well.) 

  1. Monitor your water bill 

Sometimes, the only way you know that water is leaking is taking a closer look at your water bill. If your usage jumps significantly from one month to the next without explanation, put your "water detective hat" on. Is there a leak in your crawlspace? Or, is it a pipe in your front yard? Don't leave mystery leaks unattended!

If you have had water damage to your home please call SERVPRO of Allston, Brighton & Brookline 617-903-5055

Moisture in Your Home

5/27/2020 (Permalink)

moisture meter with wet reading Too much moisture in your home is not good

1) – Your home produces moisture.

Any household produces moisture by cooking, washing, bathing and exercising. Even breathing brings moisture into the air. Your family and pets bring many liters of water into your home every day.  Moisture can also enter your house from the soil through the basement or crawl space.

 2) –  High humidity is not healthy

 Humidity is important for our health. A normal humidity level is needed for feeling comfortable. However, too much moisture in your home can cause big problems and even affect your health. Microorganisms that thrive in humid conditions are of special concern as they can help cause allergies and asthmatic conditions.

 3) - Low humidity is not healthy either

 Low humidity can, in turn, have all kinds of unpleasant effects. Your skin can feel dry, your lips can start to chap and your eyes can start to itch. Sore eyes, difficulty breathing and painful sinuses are also common problems caused by too dry air. This is especially true in winter when the outside air tends to be very dry. Air conditioned spaces, including airplanes and offices, are also well known ‘dry zones.’

 4)  – Bugs and mold love a humid home

 Bugs thrive in humid conditions. Dust mites especially love warm temperatures (23-27 degrees Celsius / 75-80 degrees Fahrenheit) and high humidity levels of 70-80%. One study has found that mite populations stop growing and die out when relative humidity levels drop below 60%. Air conditioning has been proven to lower dust mite allergens in homes by lowering the ambient temperature and relative humidity. Mold loves humid conditions as well. When the relative humidity is higher than 80%, mold is likely to develop more than 50% of the time. Their spores are known to contribute to the development of asthma in children and cause allergies.

 5)  – Moisture is the No. 1 electronics killer

 Excess moisture can not only damage your health, but also damage your possessions. Electronics are especially susceptible to damage by condensation. Moisture can corrode contacts inside and lower insulation resistance, which may cause short circuits. Watch for high humidity and drastic temperature changes that occur when bringing in electric appliances from your cold garage or basement. Take care to let them adjust to the climate before switching them on. You can protect stored electronics or other valuables by putting them in closed plastic boxes with a small dehumidifying satchel/bag.

 6)  – Winter is the real humid season for homes

 The air is often cold and dry in the winter. While your lips, skin and nails suffer due to all that winter dryness, your house might suffer from the effects of excess moisture because two things happen:

 Winter is the heating season. We close our windows and reduce ventilation and circulation of air in our homes to keep out the cold. At the same time, rain and melting snow can increase the amount of moisture entering your house through crawl spaces, basements and walls. Because less moisture leaves the house, humidity levels inside can start to rise.

 At the same time, something else happens. Parts of your house that are in direct contact with the cold outside air are cooler than the air inside. Examples are single glazed windows and walls with low insulation. The temperature difference with the warm, moist air inside can cause continuous condensation to occur on those cold surfaces. All that wetness will attract mold growth and cause moisture stains.

 7)  – Ventilation is essential

 Especially areas that produce a lot of moisture like bathrooms, kitchens and bedrooms need lots of ventilation. In some areas, it is simply not possible, cost effective or energy efficient to ventilate continuously. For those areas, there are many great solutions out there. Check our dehumidifier section for suggestions.

  8)   – Humidity is always relative

 So what exactly is “humidity,” anyway? Humidity is the amount of moisture or water vapor in the air. However, you will usually hear the term “relative humidity.” Why “relative”? Because the maximum amount of water the air can “hold” depends on the temperature of the air. A relative humidity of 100% means the air contains the maximum amount of water it can hold at that specific temperature. Warmer air can hold more water than colder air.

 So, what happens when warm humid air cools down? The colder air can hold less moisture and might “drop” some of it. This happens most easily when warm, humid air comes into contact with a cold surface (like a cool soda bottle in summer or windows in winter). Water released by the air in this way is called “condensation,” which can cause serious problems in your home, car, boat or RV.

 9)  – The ideal humidity level is 40-60%

 Opinions on the ideal relative humidity level in your home vary somewhat. Generally, it is thought best to be in the 40-60% range. Moving outside this range for a short period is not likely to cause you any discomfort. Negative effects are most likely to occur when parts of your home are continuously exposed to high humidity.

 10)  – Humidity can be controlled

 There are many solutions available to help you maintain healthy humidity levels and moisture problems. You can use a hydrometer to monitor the inside air and there are all kinds of commercial dehumidifiers and humidifiers out there. They all have their advantages and disadvantages.

If you require help with any moisture issues in your home, please call SERVPRO of Allston, Brighton & Brookline (617) 903-5055

Non Penetrating Hydrometer

5/27/2020 (Permalink)

meter with reading of moisture Non penetrating meter

The thermal-hygrometer is used in almost all of the work sites we come out to! It is used to measure the humidity and temperature of the affected area in order to ensure the work that needs to be performed is accurate and efficient. For example, if there is a water leak we have to attend to, we would be able to measure the moisture of the material, such as wood, to know the expected time needed to dry. 

This is one of many tools we use to give you results you want and need. At the click of a button, our workers have access to data that allows us to provide you with stellar service.

Our techs have access to the best technology and resources, which is a reason why we are #1 in both USA & Canada!

Give us a call and our experts are on stand-by, waiting to help 617-903-5055

General Water Damage Process

12/19/2019 (Permalink)

water flood seeping through door on left and on right water no longer running and equipment placed to start drying Water seeping through door when tech arrived on site

Every situation is different and may require a unique solution. However, the general process is always the same!

Step 1: Emergency Contact

We are always available for you in the event of a water emergency. When you call in, no matter the day or time someone will return your call. The main goal during the initial contact is to understand what is going on so we can dispatch someone to your home or business as soon as possible.

Step 2: Inspection and Assess Damage

When we arrive on site our goal is to know what caused the damage if it is not apparent. This way we can have the issue addressed. The damage may require a third party to be involved (ie. plumber). You may contact your own contractor we are also happy to provide a few recommendations. Once we know what has caused the damage we can continue move on to the next step!

Step 3: Water Removal/ Water Extraction

A licensed technician will use specialized water extraction equipment to remove water from your home. Removal and extraction may result in removal of flooring depending on the type of water damage (ie. sewage back up). Our technicians will document and removal items that cannot be restored.

Step 4: Drying and Dehumidification

We will place machines in your home or business to ensure the space is dry and prevent the possible growth of mold. The average run time for drying machines is between 3-5 days. Of course, it may be more or less depending on the extent of the water damage to your property. It is important that you not unplug or move the equipment from where they were placed by the technician to ensure the space dries properly.

Step 5: Cleaning and Repair

Our technicians will clean the affected area and neighboring areas with anti-microbial cleaning products to prevent the possible growth of mold. We ensure we clean every crack and crevice! We

Step 6: Restoration

Restoration is the process of putting your home back to pre damage condition. This may result in reconstruction. Our technicians are also very experienced in the construction industry. We are a one stop shop for you. 

In all, the first few steps my take place upon the first to second visit. The remaining steps will depend on the extent of the damage. In situations where we are working with your insurance carrier we will happily communicate with your adjuster directly to keep the work moving smoothly so restoration can begin as soon as possible. For questions please do not hesitate to call our office at 617-903-5055!

Your Solution for Biohazard

12/19/2019 (Permalink)

brown spots on bathroom floor from plumbing back flow Plumbing back flow in this Boston, MA bathroom

Bio hazard by definition is anything that is a risk to human health or the environment. They stem from biological substance especially microorganisms and pathogens.

Pathogens, many times are disease-causing. They can be found in the form of bacteria, viruses, or protozoans. Here at SERVPRO of Allston, Brighton & Brookline we classify water by the level of contaminant that may be present in the water. Sewage back up would be classified as the most contaminated.

If you ever have a toilet over flow or notice sewage back up in your home or business it is highly recommended you call a professional to ensure the area and surrounding areas are properly and thoroughly disinfected. The worst thing you can do is try to clean it yourself and discover that instead you spread the contaminants to other areas of the property.  

If your home or business experiences a bio hazard loss do not place fans in the area. Ensure you have little to no contact with the affected area to prevent the spread of contaminants to other areas of your home or business. If you have an active leak or plumbing issue call the local plumbing company so they can address the situation. Once they have addressed the cause of the issue you will want to call a professional to thoroughly clean and disinfect the area. We use hospital grade disinfectants and ensure we complete a thorough cleaning of the affected and surrounding area.

If you have any questions call us today! 617-903-5055

Common Water Damage Causes

7/5/2019 (Permalink)

Water damage caused by leaking pipe in Boston home.

Appliances

Household appliances such as a dishwasher, washing machine and refrigerators can malfunction and cause water damage. Review the factory recommended replacement time to avoid damages due to wear and tear. The older the appliance is the more susceptible the pipes and hose are to deterioration. Many of these appliances come with a limited warranty if the appliance is faulty before the warranty is up. Keep a log and include each appliances recommended lifecycle so you know when it is time to replace or schedule a maintenance check up for the appliance.

Leaking Pipes

Drains, toilets, and sinks can get backed up and blocked. This blockage creates pressure in the pipe which ultimately leads to the pipe bursting or leaking. If you have a garbage disposal it is wise to have someone look at it if it is not working properly as they are common causes of water damage as well. Set a reminder for you to check all pipes in the home and try your best to replace old rusty pipes because they are more prone to leaking. It’s harder to detect if there is a pipe leak if the pipes are covered by a wall or other items. In this case the only way to know is once there is build up and the surface shows the water markings.

HVAC

Heating, Ventilating, and air conditioning unit are also a common cause of water damage. When not maintained properly they can cause water build up. When the moister settles and cools it can interact with mold spores in any of the HVAC units and cause mold to grow.

What should you do after water leak?

The first thing you should do is see if it is possible to find the source of the water damage. That way you can either turn off the water or try to minimize the damage. Second, you will want to contact a water damage remediation company like us. You do not want to delay the steps above because the longer water sits the higher the changes of mold developing. If water has been sitting for more that 48hrs chances are mold is growing. By contacting a professional like us you will ensure that the water is extracted, your property is dried, and mold is addressed if necessary. Third, contact your insurance company to see if you have coverage for the damaged property.

#water #waterdamage #whattodo #SERVPRO #remediation #reconstruction #Likeitneverevenhappened

Crawl Space - What You Need to Know

7/5/2019 (Permalink)

Boston, MA home where crawl space experienced water damage after rain fall.

A crawl space is a small space below your home that some contractors use to place wiring and plumbing. A lot of times this area is neglected by homes owners either because it’s an inconvenient space (small and dark) or they simply do not realize they have a crawl space. The issue with ignoring this space is that it is very susceptible to damages (for example: water, mold, rodent infestation). It is common for a crawl space to be flooded by water after heavy rain fall or if a pipe is damaged for whatever reason. Because a crawl space is usually small and dark moister can settle and cause the growth of mold spores which eventually spread throughout the area. Septic tank can also overflow and cause raw sewage to spew into crawl space.

In all, it is very important, if you have a crawl space, that you keep the area clean and have a plan in the event you discover water damage, mold growth, animal infestation and/or raw sewage in the space. You should start by knowing who the professionals are! Contact us today and we can answer any questions and help in the event of an emergency.

We proudly serve Brookline, Allston, Brighton, and the surrounding areas with SERVPRO restoration services of all kinds. Give us a call today 617-903-5055.

Caring for You & Your Home

6/9/2019 (Permalink)

Technician using air scrubber to eliminate airborne contaminants in Brookline, MA Home

Don't let water take over!

We are here to make sure you don't feel like you're alone when facing an emergency in your home.

This Brookline home had to undergo water and mold remediation after a ceiling leak was discovered. Our techs used high quality equipment, such as the HEPA 500 Airscrubber shown in the picture, to ensure air quality is safe by removing air contaminants in your home while we resolve your issues.

SERVPRO of Allston, Brighton & Brookline can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas. This will not only be less stressful on you, but also on your pocket.

We are available 24/7 with any assistance you need - mold, fire, water...we have you covered!  Call now 

Faulty Sink Pipe!

5/15/2019 (Permalink)

Water damage to ceiling of Cambridge, MA home.

We get it - life happens and sometimes the mess is too big to handle. So what you need to do is call the experts!

This Cambridge, MA home experienced a water damage loss. The sink piping on the second floor was faulty and water build up caused damage to the ceiling below. Our SERVPRO Allston, Brighton, & Brookline team was called and we got on site immediately. Our first reaction was to address the cause of the loss. Once that was fixed we continued to restore the ceiling below to its preloss condition. Because our customer called us immediately we were able to prevent mold growth. Let us do the same for you!

Its is important to us that we get your home or business back to its preloss condition as quickly as possible so you can continue on with what is important to you. 

We proudly serve Brookline, Allston, Brighton, and the surrounding areas with SERVPRO restoration services of all kinds. Give us a call today 617-903-5055.

Water Damage & 48 Hour Has Passed:

1/13/2019 (Permalink)

black mold spread throughout majority of wall in closet Moldy Closet in Condo in Boston, MA

In as little as 48 hours, mold can quickly become a problem in your home or business when there's a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Allston, Brighton & Brookline has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. Knowing who to contact that is prepared to follow the appropriate steps is key for a less stressful remediation for you.

The mold cleanup and restoration process begins when you call SERVPRO of Allston, Brighton & Brookline at 617.903.5055. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Our Techs are alway ready to help. #24/7

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